FAQ

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

Like most websites, our websites use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smartphones or tablets) as you browse our websites. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our website and to help us further advertise our services.

Some cookies collect information about browsing when you access our websites via the same computer or device. This includes information about pages viewed, the browser you used and your journey around a website. All data passed by cookies is anonymous and will never contain individual detail such as your name, address or telephone number but may contain our customer reference number that is unique to you. For more detailed information about how cookies work, please visit www.allaboutcookies.org.

The cookies stored on your computer or other device when you access our websites are designed by:

1. third parties who participate with us in marketing programmes; and
2. third parties who analyze our website’s traffic.

The main purposes for which cookies are used are:

1. For functional purposes essential to effective operation of our website, particularly in relation to site navigation and preferences.
2. For marketing and advertising, particularly web banner advertisements and targeted updates through digital channels and social media.
3. For website analytics purposes, particularly services by Google such as Google Analytics and Google Tag Manager
   
   

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy (https://www.google.com/policies/privacy/)

and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google (https://tools.google.com/dlpage/gaoptout).

Most web browsers will provide the option to turn off or disallow cookies. How you do this depends on the web browser you are using. Instructions for disallowing cookies can usually be found in the browser’s ‘Help’ menu. Cookies can be deleted using your web browser. However, unless they are disallowed they will be re-applied the next time you visit a website.

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular desktop browsers are set out here (these may vary depending on operating system and browser version)]:

For Microsoft Internet Explorer:

1. Choose the menu “Tools” then “Internet Options”
2. Click on the “Privacy” tab
3. Select “Advanced”
4. Choose the appropriate settings
   
   

For Google Chrome:

1. Choose “Settings” and click on “Advanced”
2. Under “Privacy and Security” click “Content Settings”
3. Click “Cookies”
   
   

For Safari:

1. Choose Preferences > Privacy
2. Click on “Block all cookies”
   
   

For Mozilla firefox:

1. Click on the menu icon then select “Options”
2. Click on the icon “Privacy & Security”
3. Find the menu “cookie” and select the relevant options
   
   

For Opera 6.0 and further:

1. Choose the menu icon and select “Settings”
2. Click on “Privacy & Security”
3. Choose the appropriate settings