So, You’ve Been Scammed. What Are the Next Steps?
Finding out or suspecting that you’re a victim of scammers is a horrible feeling. You might feel like all is lost, but there are things you can do to minimize the impact. Follow the steps below as soon as you realize you’ve been scammed to avoid losing any more money and report the scammers to protect yourself and others.
Step 1: Stop All Contact with the Scammers
The first thing to do when you get scammed is to immediately cease any and all contact you have with them — and don’t give them any more money.
Scammers will string you along as far as they can with promises that you’ll get your money back after just one more deposit and things like that.
Don’t reply to any further emails, calls, social media messages, or texts from the scammers, and block them from contacting you wherever possible.
Step 2: Don’t Panic, Take Action
It’s perfectly normal to feel distraught and hopeless after you lose money to scammers, but the sooner you take action, the better your chances are of recovering at least some of your money.
It’s very important to follow the next steps to prevent scammers from stealing any more of your hard-earned funds, especially if they have hold of your credit card or bank info or other sensitive data that could be used to perpetrate identity theft.
Step 3: Gather the Evidence
The next thing you need to do before you report a scammer is gather all the evidence you have of the scam. This can include bank and credit card statements with deposits and transactions you made, as well as all communications you have with the scammers.
For example, let’s say you deposited funds to a fraudulent investment broker, then realized you were scammed when you couldn’t withdraw your funds and their “customer service” ignored your messages. To gather the evidence for such a case, download copies of your financial records showing the dates and sums of all the payments you made, then save copies of all the emails you sent to the scammers and received no response to.
This is just one example of the type of evidence you can use. If you have social media messages or texts from the scammers on your phone, screenshot them and save the pictures somewhere safe so you don’t accidentally delete or lose them.
Ultimately, gathering as much evidence as you can will significantly increase your odds of a positive outcome, so no detail is too small.
Step 4: Call Your Bank Straight Away
Now that you have all the evidence of the scam, you’ll want to contact your bank right away. If there is a transaction that hasn’t been finalized yet, you can try to have your bank cancel or put a hold on the transaction to prevent it from going through.
If the scammers have your bank account or credit card info, you should ask the bank to close your account and transfer your funds to a new one, or cancel your credit card and send you a replacement. This will prevent the scammers from stealing any more from you.
If you have already made payments to scammers via your credit card, you can present the evidence to your bank (or credit card provider) and ask them to do a chargeback, which means they reverse the charge and the funds go back to your card as if the transaction never happened.
Step 5: Report the Scammer
It’s important to report scams to the proper authorities to help protect yourself and others in the community. How do I report a scammer, you ask? Well, it works a little differently in every country, but below you will find out some country-specific processes, as well as some more general tips for reporting scammers.
Where To Report a Scammer in the USA
Call the Federal Trade Commission (FTC) Agency
In the United States, you can report a scammer to the FTC. This is the main agency that collects scam reports in the US, and you can reach them by phone at 1-877-382-4357. Keep in mind that you have to call between 9:00 AM and 8:00 PM, EST to report a scam by phone. Alternatively, you can report a scam to the FTC online here: reportfraud.ftc.gov